Child Care

Please provide a parent’s first and last name, child’s name and birthdate, current phone number and email address, and the month/year that you are looking for care to start.

The wait time for a childcare space is different depending on the age of your child. We are unable to predict when a space may come available, as there are many factors that we consider when filling spaces (i.e., the date you contacted us to be added to the waitlist, the age group of care you are looking for, the town you require care in etc.)

No, we do not charge a fee to be added to our generalized childcare waitlist. Once you have accepted a space, there is a non-refundable $50 deposit for the space. This fee will be deducted from your first month’s childcare fees. If things change, and you are no longer needing the space, the fee will not be refunded.

No, our waitlist does not operate on a “first-come, first-served” basis. Please see below.

There are several priorities taken into consideration for enrolment such as:

• Currently enrolled children
• Siblings of current participants
• Families involved with MCFD Services
• Young Parents Program (i.e., parents attending secondary school)
• Partnership agreements (i.e., Okanagan College prioritizes their students/staff)
• OneSky employees

Accordingly, there may be a situation or circumstance where a child may come onto the waitlist after you, but because they have “priority” they will be offered a space before you. We suggest that parents’ get their child’s name on several waitlists.

When a space becomes available the waitlist is reviewed, the above priorities for enrollment are taken into consideration, and the next eligible child/family is notified.

• The parent is called to be notified of the available space and given the space details.
• A meeting is arranged with the Site Leader to view the childcare center and go over questions. The parent is then given 24 hours to accept or decline the available space.
• We will continue to offer the space to the next eligible child until the space is accepted.

If you decline a childcare space your name will remain on the waitlist and be marked as declined. Once a parent declines a space 3 times their name will be removed from the waitlist.

We have a 30-day withdrawal policy that applies to all spaces. If you accept a space and then change your mind, we require 30 days written notice on the 1st of every month. If notice is not received on the 1st of the month, you will be responsible for the monthly fee. Additionally, families who wish to return after they have withdrawn their child from a program, will be asked to re-join the waitlist.

OneSky is an inclusive environment, and we welcome all children into our childcare programs. If your child has additional support needs, we will work with you, your child and any other service providers involved to determine and identify the supports that would be needed to successfully include your child into our program.

No, the space is only available until your child ages out of the program they are enrolled in. We understand parents’ desire to keep their child at the same centre, but sometimes we do not have an available space in the next age group. We do our best to provide a continuity of care.